Please review our Terms & Conditions and Disclaimers documents before proceeding – they must all be agreed in conjunction with this Privacy Policy before you may proceed with interacting with any of our Services, Information or Products.

  1. Introduction

We at Jointi Pacs Company Ltd. (“My Pain Kit”) respect your right to privacy and comply with our obligations under the Data Protection Acts 1988 and 2003. The purpose of this Website Privacy Policy is to outline how we deal with any personal data you provide to us while using this website (the “Website”). If you are not happy with this Website Privacy & Cookie Policy you should not use the Site. By visiting the Website, you are accepting the terms of this Website Privacy & Cookie Policy. Any external links to other websites are clearly identifiable as such, and we are not responsible for the content or the privacy policies of these other websites.

2. Types of Information Collected

2.1 “Personal Data”
This is data that identifies you or can be used to identify or contact you and include your name, surname, email address and mobile phone number. This information is gathered at the time of purchase of a product on our website, and is required for us to successfully deliver the product to you. At this point, you can opt to become a registered user of the Website and access certain areas or features of the Website via a username/password that you set up

2.2 “Non-Personal Data”
We use Google Analytics tracking on the site to gather non-identifying information about the visitors to the Website. Google Analytics is a website tool that is widely used by website owners to understand how visitors engage with their website. Google Analytics collects information anonymously but would gather information such as IP address, which could be deemed PI. Further information is available at and at other locations within the Google. Users can download the “Google Analytics Opt-out Browser Add-on” from this link if they do not wish information collected from the website visit to be sent to Google Analytics.

3. Purposes for which we hold your Information.
3.1 Non-Personal Data
We use Non Personal Data to understand the nature and number of visits to the Website

3.2 Cookies
We use cookies to provide security / logins on the system. The cookie is created during login authorisation and expires when the log in session expires. No personally identifying information is stored in this cookie. Users must have the use of cookies enabled in their browser for the login system to be accessible.

We use cookies for functionality – so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. You can also use some of the privacy plugins/addins for the most popular web-browsers which can block cookies. However, in a few cases, some of our website features may not function as a result.

3.3 Personal Data
We will process any Personal Data you provide to us for internal order keeping and delivery and to respond to any queries you submit to us. You may at any stage request that we remove any or all of this information on our system

4. Disclosure of Information to Third Parties
4.1 We will not disclose your Personal Data to third parties unless you have consented to this disclosure or unless the consent of the third party is required to provide you with access to the Site (in such circumstances, the third party is bound by similar data protection requirements).

4.2 We will disclose your Personal Data if we believe in good faith that we are required to disclose it in order to comply with any applicable law, a summons, a search warrant, a court or regulatory order or other statutory or legal requirement.

5. Sale of Business

We reserve the right to transfer information (including your Personal Data) to a third party in the event of a sale, merger, liquidation, receivership or transfer of all or substantially all of the assets of My Pain Kit provided that the third party agrees to adhere to the terms of the Website Privacy & Cookie Policy and provided that the third party only uses your Personal Data for the purposes that you provided it to us. You will be notified in the event of any such transfer and you will be afforded an opportunity to opt-out.

6. Security
Your Personal Data is held on secure servers hosted by our Internet Service Provider. The nature of the Internet is such that we cannot guarantee or warrant the security of any information you transmit to us via the Internet. No data transmission over the Internet can be guaranteed to be 100% secure. However, we will take all reasonable steps (including appropriate technical and organisational measures) to protect your Personal Data.

7. Updating, Verifying and Deleting Personal Data
You may inform us of any changes in your Personal Data, and in accordance with our obligations under the Data Protection Acts 1988 and 2003 we will update or delete your Personal Data accordingly. To find out what Personal Data we hold on you or to have your Personal Data updated, amended or removed from our database, please email it to us at Any such data subject requests may be subject to the prescribed fee.

8. Marketing
Our Company would like to send you information about products and services of ours that we think you might like. If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Our Company from contacting you for marketing purposes or giving your data to other members of the Our Company Group. If you no longer wish to be contacted for marketing purposes, please unsubscribe via the link at the bottom of any marketing email you receive.

9. What are your data protection rights?
Our Company would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

9.1. The right to access – You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.

9.2. The right to rectification – You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.

9.3. The right to erasure – You have the right to request that Our Company erase your personal data, under certain conditions.

9.4. The right to restrict processing – You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.

9.5. The right to object to processing – You have the right to object to Our Company’s processing of your personal data, under certain conditions.

9.6. The right to data portability – You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions. If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email:

10. Changes to the Website Privacy Policy
Any changes to this Website Privacy & Cookie Policy will be posted on the Website so you are always aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. If at any time we decide to use Personal Data in a manner significantly different from that stated in this Website Privacy & Cookie Policy, or otherwise disclosed to you at the time it was collected, we will notify you by email, and you will have a choice as to whether or not we use your information in the new manner.